ethnicity online::Video interviews:healthcare worker

Mrs Suman Sund

Suman has been a health care worker for several years, and currently is caring for children in a women's refuge.

Mrs Suman Sund

Video interviews are available in high- and low-quality video format , audio and as a transcription.

section one – personal information

Do you consider yourself a member of any religious group? Could you describe some of your main beliefs? [1.1: low quality video, 654 kb; 1.1: high quality video, 2002 kb; 1.1: audio, 313 kb; 1.1: transcript]
What role does your faith have in your everyday life? [1.2: low quality video, 343 kb; 1.2: high quality video, 1253 kb; 1.2: audio, 176 kb; 1.2: transcript]

section two – cultural beliefs and practising healthcare

How do your cultural beliefs influence your perception of illness? [2.1: low quality video, 151 kb; 2.1: high quality video, 417 kb; 2.1: audio, 68 kb; 2.1: transcript]
Do you find it hard to balance your cultural beliefs with the demands of your job? [2.2: low quality video, 346 kb; 2.2: high quality video, 1116 kb; 2.2: audio, 166 kb; 2.2: transcript]
How does your cultural background influence your relationships with patients? [2.3: low quality video, 270 kb; 2.3: high quality video, 770 kb; 2.3: audio, 128 kb; 2.3: transcript]

section three – conflict between your cultural beliefs and healthcare

Do you have any examples of when you may have found any conflict between yourself and caring for a patient? [3.1: low quality video, 456 kb; 3.1: high quality video, 1299x kb; 3.1: audio, 218 kb; 3.1: transcript]
What conflicts if any do you face between your healthcare work and your cultural beliefs? [3.2: low quality video, 534 kb; 3.2: high quality video, 1677 kb; 3.2: audio, 252 kb; 3.2: transcript]

section four – training

Have you had any training with regards to healthcare in a multi-ethnic society? [4.1: low quality video, 59 kb; 4.1: high quality video, 168 kb; 4.1: audio, 23 kb; 4.1: transcript]
Do you think having this type of training would help you in your job? [4.2: low quality video, 451 kb; 4.2: high quality video, 1456 kb; 4.2: audio, 214 kb; 4.2: transcript]
Do you think that this type of training would help other healthcare workers? [4.3: low quality video, 151 kb; 4.3: high quality video, 381 kb; 4.3: audio, 70 kb; 4.3: transcript]
Have you any specific examples where training with regards to caring for a patient from an ethnic minority has been needed? [4.4: low quality video, 505 kb; 4.4: high quality video, 1323 kb; 4.4: audio, 239 kb; 4.4: transcript]
Have you found or used any resources designed for carers of patients from an ethnic minority? [4.5: low quality video, 282 kb; 4.5: high quality video, 828 kb; 4.5: audio, 134 kb; 4.5: transcript]

section five – cultural differences

How do you care for patients whose first language is not the same as yours? [5.1: low quality video, 397 kb; 5.1:high quality video, 1212 kb; 5.1:audio, 188 kb; 5.1:transcript]

section six – working conditions

Does your employer take into account the need for a flexible approach to accommodate various cultural backgrounds? [6.1: low quality video, 846 kb; 6.1: high quality video, 2394 kb; 6.1: audio, 402 kb; 6.1: transcript]
Do you have any facilities or services for the care of ethnic minority patients? [6.2: low quality video, 843 kb; 6.2: high quality video, 2375 kb; 6.2: audio, 407 kb; 6.2: transcript]
Do you need to work with other healthcare professionals for the care of patients from an ethnic minority background? [6.3: low quality video, 847 kb; 6.3: high quality video, 2405 kb; 6.3: audio, 409 kb; 6.3: transcript]
What improvements of services would you like to see in the future for the care of ethnic minority patients? [6.4: low quality video, 555 kb; 6.4: high quality video, 1546 kb; 6.4: audio, 258 kb; 6.4: transcript]