Patient Information
As the index below shows, this section of the website provides lots of healthcare-related information for patients, including how to register with a doctor, find a dentist and access interpretation services.
The section, which is divided into 10 pages, plus a page of links to a range of useful resources for patients (especially in languages other than English), has been translated into five different languages (see box).
1. Welcome
- The National Health Service (NHS)
- Glossary
- How do I find an interpreter?
- CINTRA – the Cambridgeshire Interpretation and Translation Agency
- Why do I need to see a doctor first?
- Why do I need to be registered with a doctor?
- How do I find a doctor near me?
- How do I register with a doctor?
- How do I change to a new doctor?
- What is the NHS medical card?
- Am I entitled to an NHS medical card?
- How do I get an NHS medical card?
- Why do I have to make an appointment?
- What happens when I go to see my doctor?
- Why didn't I get any medications?
- How do I get a home visit?
- How do I get emergency treatment without an appointment?
- Further information
- What is this prescription form for?
- Is there a charge for my medications?
- How do I fill in the form?
6. Are there any charges for my treatment?
7. What other services can I use?
- Patient Transport Services
- Help with travel
- Translation and interpretation services
- Further information
- Why do I need to go to a dentist?
- How do I find a dentist?
- Is there a charge for my dental treatment?
9. How do I make a complaint (or compliment)?
- Making a complaint
- Informal complaints
- The formal complaint process
- Paying a compliment
10. What do I need to tell staff if I have to stay in hospital?
Links to translated information resources
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